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Waverley Borough Council Committee System - Committee Document

Meeting of the Corporate Overview and Scrutiny Committee held on 21/03/2006
Agenda




Fax No: 01483-523475
Your ref:
Our ref:
When calling please ask for: Emma McQuillan
Direct line: 01483 523351
E-mail: emcquillan@waverley.gov.uk
Date: 10th March 2006

To: All Members and Substitute
Members of the Corporate
Overview and Scrutiny Committee
(Other Members for Information)
Membership of the Corporate Overview and Scrutiny Committee
Mr R J Gates (Chairman) Dr M-G Lane
Mr M A Clark (Vice-Chairman) Mr J C S Mackie
Mr M H W Band Mrs A E Mansell
Dr J F A Blowers Mr W M Marshall
Capt P G Burden Mr P J Nicholson
Mrs C Cockburn Mr C C E Slyfield
Mr B A Ellis Mr R C Terry
Mrs M V M Hunt Mr K Webster
Mrs S R Jacobs
Substitutes
Mr J M Savage Mr L C Bate
Mr A Rayner Mrs P Ellis
Mr M A Edgington Mrs P M Frost
Mr B G Shelley Mr D C Inman
Vacancy
Dear Sir/Madam

A meeting of the CORPORATE OVERVIEW AND SCRUTINY COMMITTEE will be held as follows:-

DATE: TUESDAY, 21ST MARCH 2006

TIME: 7.00 P.M.

The Agenda for the meeting is set out below.

Yours faithfully

CHRISTINE L POINTER

Chief Executive
NOTE FOR MEMBERS

Members are reminded that contact officers are shown at the end of each report and members are welcome to raise questions etc in advance of the meeting with the appropriate officer.
AGENDA

1. INFORMAL PUBLIC QUESTION TIME

The Chairman to receive any informal questions from members of the public.

2. MINUTES

To confirm the Minutes of the Meeting held on 23rd January 2006 (to be laid on the table half an hour before the meeting).

3. APOLOGIES FOR ABSENCE AND SUBSTITUTES

To receive apologies for absence and to report any substitutions.

4. DISCLOSURE OF INTERESTS

To receive from members, declarations of personal and prejudicial interests in relation to any items included on the agenda for this meeting in accordance with the Waverley Code of Local Government Conduct.

5. QUESTIONS BY MEMBERS OF THE PUBLIC

The Chairman to respond to any questions received from members of the public of which notice has been duly given in accordance with Procedure Rule 10.


FORWARD WORK PROGRAMME

6. EXECUTIVE FOUR MONTH ROLLING PROGRAMME
[Wards Affected: N/A]
To receive the Four-Month Rolling Programme of key decisions, which was approved by the Executive at its meeting on 7th March 2006, attached as Appendix A, and to identify any issues which the Committee may wish to have sight of before they are considered by the Executive.

7. COMMITTEE WORK PROGRAMME
[Wards Affected: N/A]
The current items are set out below:-

Item
Current Situation
Anticipated
Earliest Date
(where known)
Lead Officer
      (i) Review of Waverley’s customer services
Agenda Item 10 identifies progress so far with the review, including a presentation to be given by the Market Research company.
March 2006
Roger Standing
      (ii) Study of Waverley’s complaints procedures
Information gathering in progress, in preparation fo update report in May.
May 2006
Peter Driscoll


8. EAST STREET - UPDATE
[Wards Affected: All]

Officers to report on the latest position on the East Street Scheme and a schedule of proposed dates for meetings for the next stages is attached as Appendix B. This schedule was endorsed by the Executive at its meeting on 7th March 2006, and the Committee is requested to confirm which date in May would be most appropriate for the special Corporate Overview and Scrutiny Committee.

9. LOCAL GOVERNMENT REVIEW - UPDATE ONLY
[Wards Affected: All]

The report at Appendix C sets out the proposals from the Local Government Reorganisation Special Interest Group (SIG), agreed by the Executive at its meeting on 7th March 2006, on an interim strategy and short-term tactics on how to respond to the current debate on the future structure for Local Government in England. The position is unusual in that there are, as yet, no firm or detailed Government proposals to respond to, but, if Waverley is to exercise a community leadership role, it needs to decide how it should respond. The comments of the Executive are now incorporated into the report.

Recommendation

It is recommended that the report be received.


WORK PROGRAMME ITEMS

10. REVIEW OF CUSTOMER SERVICES
[Wards Affected: All]

10.1 Presentation from QCL Market Research

To receive a presentation from QCL Market Research, which will include (preliminary) outcome of the residents' survey.

10.2 Member Visit to Chorley Borough Council

The report at Appendix D provides member and officer feedback on the visit which took place on 13th February 2006, to Chorley Borough Council, Lancashire, which has been designated a three star best value authority for its approach to customer service.

Recommendation

It is recommended that the report be received.



PERFORMANCE MANAGEMENT

11. BEST VALUE AND LOCAL PERFORMANCE INDICATORS: REVIEW OF WAVERLEY'S PERFORMANCE FOR THE THIRD QUARTER OF 2005/2006
[Wards Affected: All]

The report at Appendix E provides details of Waverley’s performance against the Best Value (‘BVPI’) and Local Performance (‘LOPI’) Indicators that this Committee resolved to monitor, for the first nine months of 2005/06

[At its meeting on 19th September 2005, the Corporate Overview and Scrutiny Committee agreed that a Best Value and Local Performance Indicators Sub-Committee should be established to look at certain performance indicators in greater detail. The Sub-Committee is due to meet on Friday 17th March 2006 and its findings will be tabled at this meeting.]

Recommendation

It is recommended that the Committee considers the information presented in the report and draws the Executive's attention to any specific issues it sees fit.

12. EXCLUSION OF PRESS AND PUBLIC

To consider the following recommendation on the motion of the Chairman:

Recommendation

That pursuant to Procedure Rule 20 and in accordance with Section 100A(4) of the Local Government Act 1972, the press and public be excluded from the meeting during consideration of the following item(s) on the grounds that it is likely, in view of the nature of the business to be transacted or the nature of the proceedings, that if members of the public were present during the item(s), there would be disclosure to them of exempt information (as defined by Section 1001 of the Act) of the description specified in the appropriate paragraph(s) of Part 1 of Schedule 12A to the Local Government Act 1972 (to be identified at the meeting).

13. ANY OTHER ISSUES TO BE CONSIDERED IN EXEMPT SESSION

To consider any matters relating to aspects of any reports on this agenda which, it is felt, may need to be considered in exempt session.

For further information or assistance, please telephone Emma McQuillan, Principal Committee Secretary, on extension 3351 or 01483 523351.
comms/o&s1/2005-06/052