No | Para Ref (to CPA Report) | What? | How? | Who by? | When? |
| 1. | 78/91/104 | Improve speed with which planning applications are dealt | · Address undelivered items in the Planning Best Value Improvement Plan (e.g. role of Committees and level of delegation)
· Address the measures required to attract the maximum possible Planning Delivery Grant
· Develop a more formal approach to when and how we negotiate with a planning applicant. | John Anderson
ditto
ditto | See Progress against the Planning Best Value Improvement Plan (attached as Annexe 2).
Measures in place
See report to September Development Control Committee
NB see first quarter BVPIs for evidence of improvement. |
| 2. | 42 | Maintain focus on decent home standard | · Continue with stock options appraisal process | John Swanton | December 2004/ January 2005 |
| 3. | 84/96 | Improve housing benefits performance | · Appoint a new Benefits Manager
· Move BVPIs back to Upper Quartile
· Focus on a performance culture in Benefits | Paul Wenham
ditto
ditto | Done (March 2004)
By end 2005/06
Benefits backlog cleared July 2004
See also progress against the Benefits Best Value Improvement Plan attached as Annexe 3 |
| 4. | 77 | Meet statutory recycling targets | · Ensure that an informed decision is taken about the possibilities of using Mechanical Biological Treatment (MBT) and/or green waste separation coupled with an active and enforced waste minimisation programme. | Peter Maudsley | Enforced Waste minimisation programme to commence September 2004
Phase 2 provisional start date July 2005
Tour to MBT plant organised; report on MBT considered; Joint Municipal Waste Strategy to be considered in September 2004. |
| 5. | 77 | Improve Environmental Health performance | · Recruit two new staff for Health & Safety Inspection | Martin Shorten | One EHO appointed July 2004. Second appointee – failed to start, closing date for re-advert was 6 August. (Agency staff being used in interim.)
Progress made against Internal Audit recommendations. |
| 6. | 128 | Complete Private Housing Survey | · Include in 2004/05 Capital Programme | Martin Shorten/ John Swanton | In programme – to be completed by 31 March 2005 |
| 7. | 43 | Update Social Inclusion Policy | · Chief Executive to set up officer working group | Christine Pointer | Start mid-September 2004 |
| 8. | S/W | Improve Performance Management:
· 22· · 65· ·
· 20· · 66
·
· 61/31/100
· 19
·
· 44
· 126· 64·
· 33 | · Develop a Corporate Plan (& link with Community Strategy)
· Develop and publicise corporate service standards
· Develop consistent approach to setting aims and targets
· Improve base-line data for Community Safety
· Improve Service Planning – more consistent and aligned to the budget process
· Develop action plan for Community Strategy
· Improve performance information to Councillors
· Develop monitoring & evaluation of implementation of plans & strategies
· Develop role for O&S in above
· Be more explicit about what is and is not a corporate priority | Louise Goodfellow/
Anne Bott
Louise Goodfellow/ Improving Performance Group (IPG)
ditto
Eve Wilmott
ditto
Anne Bott
Louise Goodfellow
ditto
ditto
Anne Bott/ Louise Goodfellow | Published June 2004
November 2004
Autumn 2004 when next set of targets set
December 2004
Sept/Oct 2004
December 2004
See June/July reports to O&S Committees & Executive
December 2004
See June/July reports to O&S Committees & Executive
October 2004 |
| 9. | 34 (32 & 127) | Develop Consultation Strategy (including plans for engaging with BME community and mechanisms for feedback to consultees) | · Develop Consultation Strategy
· Exploit synergies between a corporate Consultation Strategy and Planning’s Statement of Community Involvement | Louise Goodfellow
John Anderson | December 2004 |
| 10. | 67/99 | Develop Risk Management | · Maintain operational and strategic risk registers
· Involve and inform Members
· Include risk management in Service plans
· Repeat and reinforce staff awareness training | Graeme Clark | Registers created and maintenance is ongoing
December 2004
December 2004
Ongoing |
| 11. | 57/107 | Push procurement strategy forward | · Appoint Member champion
· Update strategy (taking National Procurement Strategy into account)
· Link procurement group with the IEG group
· Ensure strategy addresses issues around ensuring value for money | Peter Maudsley | Member champion appointed
Strategy updated
Link with IEG made
VFM study commissioned |
| 12. | 55/101 | Develop workforce planning |  | Alex Overington | tbc |
| 13. | 56 | Strengthen challenge in Overview & Scrutiny | | | December 2004 |
| 14. | 116 | Improve staff feedback mechanisms | | Christine Pointer/ Louise Goodfellow | September 2004 |