 | | Who | When |
| 1 | Model details for listed buildings | RM | June 08 |
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| Review acknowledgement letter | GP | 31.01.08 |
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| Clarify signing off procedures | GP/DC | 31.1.08 |
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| Instruct officers to consider the “necessary” test for conditions and get information up front | BT/ES | Done |
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| Enforcement Officers to ask “harm” question at the same time as the “development” question | BT | Done |
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| Produce weekly list to members of new cases received. | LN | 31.1.08 |
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| Organise Member training on enforcement | JAA | Feb 08 |
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| Organise enforcement training for officers (event 31.1.08) | GP/BT | 31.1.08 |
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| Improve information for public on workload, flow, timescales (see 14) | GP | June 08 |
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| Consider complaint mail box and responses | LN | 28.02.08 |
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| Organise “blitz” meetings for old cases | KS arranging for JAA | Commence Nov 07 |
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| Get planners to case conferences | BT | End of Nov |
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| Improve authorisation/instructions to legal | GP | End Dec |
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| All to use SX3 (iLAP) progress on cases. See 9 | All of Enf. team | Ongoing |
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| Explore how to improve information re. receipt of planning application (mapping?) | LN | March 08 |
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| Develop strategies to manage complaints | GP | 28.1.08 |
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| Review priority checklist – use it with members and public | GP | 15.1.08 |
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| Improve consistency of advice of planners input into enforcement cases. | BT | 01.4.08 |
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| Amend procedure so as not to chase applications if development not harmful (produce letter) | GP/LR | Done |
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| Review public information on web site | LN/BT/GP | End April |
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| Review lone worker safety issues | BT | Jan 08 |
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| Review with Paul Frame improved Building Regs input | PF/JAA | Feb 08 |
| 23 | Review letter to applicants re. conditions | GP/DC | End Dec |