Waverley Borough Council Home Page Waverley Borough Council Home Page


Waverley Borough Council Committee System - Committee Document

Meeting of the Community Overview and Scrutiny Committee held on 15/03/2005
Best Value and Local Performance Indicators : Review of Waverley's Performance for the First Nine Months of 2004/05



Summary & Purpose
This report gives details of Waverley’s performance during the first nine months of 2004/05 in respect of the best value and local performance indicators which this Committee has identified to regularly monitor. The Environment & Leisure and Corporate Overview and Scrutiny Committees are considering similar reports.

Quality of Life Implications
Natural Resource Use
Pollution Prevention and Control
Biodiversity and Nature
Local Environment
Social Inclusion
Safe Communities
Local Economy
Natural
Resource Use
Pollution
Prevention and Control
Biodiversity
and Nature
Local
Environment
Social
Inclusion
Safe, Healthy
and Active
Communities
Local
Economy
Positive
Positive
Positive
Positive
Positive
Positive
Positive


APPENDIX D
WAVERLEY BOROUGH COUNCIL

COMMUNITY OVERVIEW AND SCRUTINY COMMITTEE –
15TH MARCH 2005

________________________________________________________________________

Title:
Best Value and Local Performance Indicators: Review of
WAVERLEY’S PERFORMANCE FOR THE FIRST NINE MONTHS OF 2004/05
[Wards Affected: All]
_________________________________________________________________________

Summary and purpose:

This report gives details of Waverley’s performance during the first nine months of 2004/05 in respect of the best value and local performance indicators which this Committee has identified to regularly monitor. The Environment & Leisure and Corporate Overview and Scrutiny Committees are considering similar reports.

_________________________________________________________________________

Quality of life implications – social, environmental & economic (sustainable development):

The regular monitoring and reporting of Waverley’s performance in delivering its services has positive implications for most, if not all, the quality of life issues set out above.

E-Government implications:

Comprehensive information on Waverley’s performance for the year 2003/04 has been provided in the Corporate Plan that was published on the Council’s website on 30th June 2004.

Resource and legal implications:

There are no direct resource and legal implications associated with this report.

_________________________________________________________________________

Background

1. Each year the Council is required to publish its performance during the previous year and its targets for the current year and the subsequent two years. The Council’s next Corporate Plan will be published by 30th June 2005 and will incorporate this information. Targets for 2004/05, 2005/06, 2006/07 and 2007/08 were approved by the Executive at its meeting on 7th December 2004. Where the Executive recommended that future targets should be set more challenging, these are referred to in this report.

Waverley’s review of performance during the first nine months of 2004/05

2. The table attached as Annexe 1 sets out for the consideration of this Committee the following information:-

A description of the Council’s Best Value Indicators (BVPIs) and Local Performance Indicators (LOPIs) which this Committee has identified to regularly monitor. The “All districts” Upper/Top Quartile (UQ) figures for 2003/04 The Council’s actual performance in respect of these indicators for 2003/04. The Council’s actual performance in respect of these indicators for the first nine months of the current financial year 2004/05 and the target for 2004/05.

Comments on Waverley’s performance during the first nine months of 2004/05

3. Members are asked to note the following comments in relation to Waverley’s performance for the first nine months of the current financial year:

Housing

BVPI63
Waverley’s performance is equivalent to that of the top quartile District Councils in 2002/03. The timing of further progress depends on the timetable for relevant works. Quarterly reporting is not therefore considered appropriate or meaningful.

BVPI 66a
This is an estimated figure for the whole year because this end of year indicator is not suitable for calculating on a half yearly or quarterly basis.

BVPI 183
Factors affecting how long applicants spend in hostel accommodation include the extent of their area choices for re-housing and whether they have kept their rent accounts clear. Whilst the Government is in favour of giving people choice, the exercise of this choice has consequences as to how soon the Council is able to bring to an end their stay in temporary accommodation.

LOHO7
Although the percentage of checks carried out has improved over the last year, the target has not been met as a result of the difficulties experienced with gaining access to some tenants' homes. We are currently making this process a Housing Department issue rather than just a Maintenance Section issue. It is hoped that involving all of the Housing Department at the earliest possible and practical opportunity will move us towards 100%.

LOHO 34, 35 and 36
The results of these PIs continue to show improvement.

Response to this Committee’s and the Executive’s request for a more challenging 2005/06 target for LOHO 17 “Number of new tenants interviewed prior to their tenancy commencing by a member of the housing management team expressed as % of the total number of new tenants

4. The original target for this indicator for 2005/06 of 90% has been amended to 95% in accordance with the recommendation of this Committee and the Executive and in view of current performance.
Response to this Committee’s and the Executive’s request for more challenging targets for LOHO 36 “Total arrears of overpaid Housing Benefit recovered as a % of the total overpayments since 1 April 1999 (Council tenants)

5. The original targets for this indicator for 2005/06 and 2006/07 of 94% have been amended to 95% in accordance with the recommendation of this Committee and the Executive and in view of current performance.
Conclusion

6. This Committee is asked to consider the information presented in this report and to draw attention to any specific issues it sees fit.

Recommendation

7. It is recommended that this Committee considers the information presented in this report and draws the Executive’s attention to any specific issues it sees fit.

_________________________________________________________________________

Background Papers (DoH/DoF/CEX)

There are no background papers (as defined by Section 100D(5) of the Local Government Act 1972) relating to this report.

_________________________________________________________________________

CONTACT OFFICER:

Name: Louise Goodfellow Telephone: 01483 523148

Email: lgoodfellow@waverley.gov.uk

Comms/O&S2/2004-05/095