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Waverley Borough Council Committee System - Committee Document

Meeting of the Executive held on 03/02/2004
APPENDIX M - LEISURE SERVICES BEST VALUE FUNDAMENTAL SERVICES REVIEW - SPORT AND RECREATION, PARKS AND OPEN SPACES



Summary & Purpose
This report summarises the key findings from the 2002/3 Leisure Services Reviews which were completed in the summer of 2003 of:

Sport & Recreation
Parks & Open Spaces

The findings of the reviews and the proposed Improvement Plans are attached in Annexes 1 to 4 of the report. The purpose of this report is to provide members with an opportunity to comment and debate the findings of the review.

In light of the pending need to re-tender the Grounds Maintenance Contract by November 2005, additional cost saving options relating to the specification are also set out in the report for Members to consider.

Quality of Life Implications
Natural Resource Use
Pollution Prevention and Control
Biodiversity and Nature
Local Environment
Social Inclusion
Safe Communities
Local Economy
Natural
Resource Use
Pollution
Prevention and Control
Biodiversity
and Nature
Local
Environment
Social
Inclusion
Safe, Healthy
and Active
Communities
Local
Economy
N/A
N/A
N/A
Positive
Positive
Positive
Positive


APPENDIX M
WAVERLEY BOROUGH COUNCIL

EXECUTIVE – 3RD FEBRUARY 2004
_________________________________________________________________________
Title:
LEISURE SERVICES BEST VALUE FUNDAMENTAL SERVICES REVIEW –
SPORT & RECREATION, PARKS & OPEN SPACES
[Wards Affected: All]
_________________________________________________________________________
Summary and purpose:

This report summarises the key findings from the 2002/3 Leisure Services Reviews which were completed in the summer of 2003 of:

Sport & Recreation
Parks & Open Spaces

The findings of the reviews and the proposed Improvement Plans are attached in Annexes 1 to 4 of the report. The purpose of this report is to provide members with an opportunity to comment and debate the findings of the review.

In light of the pending need to re-tender the Grounds Maintenance Contract by November 2005, additional cost saving options relating to the specification are also set out in the report for Members to consider.
_________________________________________________________________________
Quality of life implications – social, environmental & economic (sustainable development):

Natural Resource Use
Pollution Prevention and Control
Biodiversity and Nature
Local Environment
Social Inclusion
Safe, Healthy and Active Communities
Local Economy
N/A
N/A
N/A
Positive
Positive
Positive
Positive

Improvements to the level of services provided in relation to Parks & Open Spaces will have a positive impact on the local environment. The development of Sport & Recreation facilities and services will support safe, healthy and active communities by increasing participation. Both services contribute positively to a reduction in crime. Local contractors are used to assist in the delivery of services where appropriate and good quality services encourage people to visit the borough, both of which assist in supporting the local economy.

E-Government implications:

The use of IT systems will assist in promoting the services more widely, a priority that is identified in the service improvement plans contained in this report.

Resource and legal implications:

The resource and legal implications arising from the reviews are set out in the improvement plans.
Background

1. The Local Government Act 1999 requires local authorities to review all their services. A report describing the scope of the 2002/3 Leisure Services reviews was presented to the Executive on 11th June 2002 following consideration by the Overview and Scrutiny Committee on 27th May 2002.

2. A Service Review Group (SRG) undertook the detailed research and self-assessment. This comprised of officers directly involved in the service and those with an interest in it from other services and Departments. The Director of Planning was the independent chief officer responsible for the conduct of the reviews. A Fundamental Service Review team monitored all the 2002/3 reviews, providing a more strategic and streamlined approach.

Methodology

3. The reviews have been carried out in accordance with Government Guidelines to: a. challenge –why a service is being provided and whether it is being provided in the most appropriate way and at the appropriate level;
b. compare – performance with others providers to identify areas for improvement
c. consult – customers, partners, and other key stakeholders about the services under review
d. compete – to ensure fair and open competition is used in securing the services

4. The review process involved a number of elements which tested the 4C’s outlined above and these included: a. A Challenge Workshop - 30 key stakeholders and partners were invited to attend a formal workshop to assist in identifying what the Council currently does well, areas of weakness, areas of low priority and priorities for improvement.
b. Benchmarking exercises with other local authority grounds maintenance services and analysis of QUEST (UK Quality Accreditation for Sports Centres) to identify areas of weakness in operation of leisure centres.
c. Various consultation exercises including;

Citizens Panel Survey
Housing Tenant Consultation Group Questionnaire
Sports Pitch Users Survey
Parks User Survey
Sports Centre Customer Satisfaction Survey
Sports Centres Non User Survey

Reporting the findings

5. A summary of the key findings for Parks and Open Spaces and Sport and Recreation are at Annexes 1 and 3 respectively of this report. 6. Improvement Plans for Parks and Open Spaces and Sport and Recreation are set out in Annexes 2 and 4 respectively and highlight the key targets, actions, timetable and resources required to address the review findings.

7. In November 2005 the current Grounds Maintenance contract comes to an end. This will give the Council the opportunity to consider in light of the best value review any amendments to the current specification. Whilst the best value review has not identified any specific cost saving options relating to service improvements, officers have included in Annexe 5 options which Members may wish to adopt in light of increased budget pressures. However these must be considered alongside the service improvement options set out in Annexe 2.

Observations from the Environment and Leisure Overview and Scrutiny Committee

The Environment and Leisure Overview and Scrutiny Committee considered this report at its meeting on 20th January 2004. The observations of the committee are appended at Annexe 6.

Recommendation

It is recommended that the Executive

1. accepts this report and Annexes 1 and 3 detailing the findings of the review; and 2. adopts the Action Plans appended at Annexes 2 and 4 as the basis for improving services
_________________________________________________________________________
Background Papers (DoE&L)

There are no background papers (as defined by Section 100D(5) of the Local Government Act 1972) relating to this report.

_______________________________________________________________________

CONTACT OFFICER:

Name: Julie Maskery Telephone: 01483 523432

E-mail: jmaskery@waverley.gov.uk

Comms/executive/03-04/447