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Waverley Borough Council Committee System - Committee Document

Meeting of the Executive held on 13/06/2006
Waverley Performance Management Process: 2005/06 Full-Year Performance Indicator Outturn and Best Value Performance Plan Targets



APPENDIX M
Waverley Borough Council

EXECUTIVE – 13TH JUNE 2006
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Title:
WAVERLEY PERFORMANCE MANAGEMENT PROCESS:
2005/06 FULL-YEAR PERFORMANCE INDICATOR OUTTURN
AND BEST VALUE PERFORMANCE PLAN TARGETS

[Wards Affected: All]
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Summary and purpose:

This report provides details of Waverley’s performance against target, for the Best Value (‘BVPI’) and Local (‘LoPI’) Performance Indicators, in the financial year 2005/06. Similar reports have already been presented to the Environment & Leisure, Community, and Corporate Overview and Scrutiny Committees regarding those indicators within their remits that they had resolved to monitor on a regular basis. A summary of the comments made by the Members of each of these committees is included in this report.

The paper also sets out officer recommendations for the statutory process of setting targets for these indicators for the next three financial years, through to 2008/09, and the observations of the Overview and Scrutiny committees in respect of these.
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Environmental implications:

There are no direct environmental implications associated with this report.

Social / community implications:

There are no direct social / community implications associated with this report.

E-Government implications:

There are no direct e-government implications associated with this report.

BVPIs showing performance for this year (and for the previous two years) are available on the Council’s website (www.waverley.gov.uk). Indicators can either be found on the relevant service homepage, or by searching under ‘Best Value Performance Indicators’.

Resource and legal implications:

There are no direct resource and legal implications associated with this report.
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Background

1. By 30th June each year, the Council is required to publish, (in its Best Value Performance Plan or “BVPP”), details of its performance outturn against target for the previous financial year, and the targets that have been set for the current financial year. In line with the commitment to continuously improve services, the BVPP must also include targets for each of the two subsequent financial years.

Data to inform the 2006/07 Best Value Performance Plan

2. The table attached as Annexe 1 sets out for the consideration of members, the following information:

A description of the BVPIs and LOPIs. The 2005/06 outturn for each indicator, against the set target

Officer recommendations for the level at which targets should be set in 2006/07, and for the subsequent two financial years.

Observations of the Community Overview and Scrutiny Committee

Performance Outturn

3. The Community Overview and Scrutiny Committee did not identify any observations in respect of performance outturn that they required passing to the Executive.

Target Setting and Future Monitoring

4. The following observations were made by the Community Overview and Scrutiny Committee:

BVPI 64: Given the zero outturn against this indicator in 2005/06, and the stated difficulties in evidencing Waverley’s role in such cases, the Committee questioned why the target was not set at one or, possibly, zero. Officers recommended against a zero target.

Observations of the Environment & Leisure Overview and Scrutiny Committee

Performance Outturn

5. The Environment & Leisure Overview and Scrutiny Committee did not identify any observations in respect of performance outturn that they required passing to the Executive.

Target Setting and Future Monitoring

6. The following observations were made by the Environment & Leisure Overview and Scrutiny Committee:

BVPI 109(a), 109(b) and 109 (c): The Committee noted and welcomed the good performance in-year against the nationally prescribed targets, but expressed concern that the figures did not fully reflect the delays that they observed in bringing applications to Planning Committee under the new system. Members asked officers to explore the potential for local indicators that would capture this more accurately.

Observations of the Corporate Overview and Scrutiny Committee

Performance Outturn

7. The Corporate Overview and Scrutiny Committee authorised the Best Value and Local Performance Indicators Sub-Committee to consider the information presented in the report in more detail and draw the Executive's attention to any specific issues it sees fit. The Sub-Committee is due to meet on 13th June and any observations arising from the meeting will be tabled at the Executive.

Target Setting and Future Monitoring

8. The following observations were made by the Corporate Overview and Scrutiny Committee:

BVPI 76(b) and 76(c): Members queried the correlation between the targets set for the number of fraud investigators and number of fraud investigations per 1,000 caseload. Officers agreed to investigate this point and report their findings to the Executive.

BVPI 78(a) and 78(b): Members queried whether these times were purely processing time, or included the wait for applicants to provide evidence. It was clarified that the BVPI sub-committee had already raised this issue. Officers confirmed that the latter was true, and agreed to investigate the feasibility of a new local indicator to capture processing time alone.

Members noted that a number of the local indicators (e.g. LOCE 25 and 26) were essentially management information, as opposed to indicators of performance, and therefore did not convey significant benefit in being reported to the Committee. Whilst advocating the retention of this information for management purposes, members recommended that the Executive consider deleting some of these indicators from the reporting process.

Members raised concern at the significant amounts of A4 paper being ordered by the print unit. It was explained that the 2005/06 outturn represented a significant drop from the 2004/05 figure. Members therefore agreed with the officer recommendation to freeze the target, in line with the trajectory, and noted that in order to achieve this considerable efforts would need to be made to reduce the number of hard copies of papers, including agendas, that are produced.

LOCE 30: It was acknowledged that it would be more appropriate for the Committee to comment on the setting of targets for this indicator, once the complaints system review had reported to its next meeting.

Recommendation

It is recommended that ________________________________________________________________________
Background Papers (HCMS)

There are no background papers (as defined by Section 100D(5) of the Local Government Act 1972) relating to this report.
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CONTACT OFFICER:

Name: Christopher Ash Telephone: 01483 523148
Comms/exec/2006-07/042