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Waverley Borough Council Committee System - Committee Document

Meeting of the Executive held on 03/02/2004
APPENDIX I - BEST VALUE AND LOCAL PERFORMANCE INDICATORS: REVIEW OF WAVERLEY'S PERFORMANCE WITHIN THE FIRST SIX MONTHS OF 2003/2004 AND PROPOSED TARGETS FOR 2006/2007



Summary & Purpose
This report gives details of Waverley’s performance during the first six months of 2003/04 and invites the Executive to approve the proposed targets for 2006/07 in respect of the Council’s best value and local performance indicators. Similar reports have already been presented to the Community, Environment and Leisure and Corporate Overview and Scrutiny Committees regarding those indicators that fall within their particular remits and a summary of the comments made by the Members of each of these committees is included in this report.

Quality of Life Implications
Natural Resource Use
Pollution Prevention and Control
Biodiversity and Nature
Local Environment
Social Inclusion
Safe Communities
Local Economy
Natural
Resource Use
Pollution
Prevention and Control
Biodiversity
and Nature
Local
Environment
Social
Inclusion
Safe, Healthy
and Active
Communities
Local
Economy
Positive
Positive
Positive
Positive
Positive
Positive
Positive


APPENDIX I
WAVERLEY BOROUGH COUNCIL
EXECUTIVE – 3RD FEBRUARY 2004
________________________________________________________________________
Title:
Best Value and Local Performance Indicators: Review of Waverley’s
Performance within the first six months of 2003/04 and Proposed
Targets for 2006/07
[Wards Affected: All]
_________________________________________________________________________
Summary and purpose:

This report gives details of Waverley’s performance during the first six months of 2003/04 and invites the Executive to approve the proposed targets for 2006/07 in respect of the Council’s best value and local performance indicators. Similar reports have already been presented to the Community, Environment and Leisure and Corporate Overview and Scrutiny Committees regarding those indicators that fall within their particular remits and a summary of the comments made by the Members of each of these committees is included in this report.

_________________________________________________________________________
Quality of life implications – social, environmental & economic (sustainable development):

Natural Resource Use
Pollution Prevention and Control
Biodiversity and Nature
Local Environment
Social Inclusion
Safe, Healthy and Active Communities
Local Economy
PositivePositivePositivePositivePositivePositivePositive

The regular monitoring and reporting of Waverley’s performance in delivering its services has positive implications for most, if not all, the quality of life issues set out above.

E-Government implications:

Comprehensive information on Waverley’s performance has been provided in the Best Value Performance Plan that was published on the Council’s website on 30th June 2003.

Resource and legal implications:

There are no direct resource and legal implications associated with this report.
_________________________________________________________________________
Background

1. Each year the Council is required to produce a Best Value Performance Plan (BVPP) that reports on its performance during the previous year and sets targets for the current year and the subsequent two years. The Council’s BVPP will be published by 30th June 2004. Targets for 2004/05 and 2005/06 were approved by the Executive at its meeting on 23rd June 2003.

Waverley’s performance in 2003/04 and proposed targets for 2006/07

2. The table attached as Annexe 1 sets out, for the consideration of the Executive, the following information:


A description of all the Council’s Best Value Indicators (BVPIs) and Local Performance Indicators (LOPIs).

The Council’s actual performance in respect of each indicator for 2002/03.

The Council’s actual performance in respect of each indicator for the first two quarters of the current financial year, 2003/04, and the target for 2003/04.

The agreed or revised proposed targets (where indicated in the commentary) for each indicator for 2004/05 and 2005/06, and the proposed targets for 2006/07.

3. Officers are reviewing presentations of performance indicator information for members. It is proposed to present this information in a more accessible format and members suggestions as to how this information should look in future would be helpful.

Principles of target setting

4. Target setting is key to enable the authority to demonstrate that it is achieving best value and needs to be well documented. Targets should take into account the performance of other authorities in Waverley’s Audit Commission family, as well as the performance of neighbouring authorities, and should reflect the aims and objectives of the authority’s corporate strategy.

5. Target setting must also be challenging in order to demonstrate that the authority is seeking continued improvement.

Comments on Waverley’s performance and proposed targets

6. Members are asked to note the following points in relation to Waverley’s performance for the first two quarters of the current financial year and the proposed targets for 2006/07. Comments of the Overview and Scrutiny Committees will be circulated as an additional annexe(s) - to follow.

BVPI 82a: Household waste that is recycled (%)
Planning

BVPI 106: New homes built on previously developed land (%)
BVPI 107: Planning cost per head of population
Cultural Services

LOLE 15: Number of major sports grant awards
Unlikely to meet target as Sport England suspended funding in 2003/04

LOLE 24: Number of volunteer days spent at work on Waverley land
Will not meet target due to a reduction in core staffing

LOLE 29 (b): percentage conforming to LEAP standard
(c) percentage conforming to NEAP standard
Targets will not be met due to staff shortages.

General Corporate Health

BVPI 3: Citizens satisfied with overall service provided
BVPI 4: Complainants satisfied with the handling of the complaint (%) BVPI 12: The average working day/shifts lost due to sickness per FTE
BVPI 157: Interactions with public capable of electronic service delivery
LOCE 2: percentage of reports sent “to follow” Housing Benefit/Council Tax Benefit

BVPI 76(a-d): Housing Benefit/Council Tax Benefit - combating fraud and error
BVPI 78 (a-c) & 79 (a & b): Housing Benefit/Council Tax Benefit – processing of claims and accuracy of calculation

Finance Department – Local Indicators

Housing

Community Legal Service

No comments.

Community Safety

BVPI 126,127 &128: Domestic burglaries, violent crimes and vehicle crimes
BVPI 174 & 175: Racial incidents
The system for recording racial incidents was established in 2002/03.

Conclusion

The Executive is asked to consider the information presented in this report including the proposed targets for 2006/07.

Recommendation

It is recommended that the Executive agrees the proposed targets for 2006/07.
________________________________________________________________________
Background Papers (DoH/DoF/CEX)

There are no background papers (as defined by Section 100D(5) of the Local Government Act 1972) relating to this report.
________________________________________________________________________
CONTACT OFFICERS:

Name: Sue Petzold Telephone: 01483 523202
E-mail: spetzold@waverley.gov.uk

comms/executive/2003/2004/030 35187