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Waverley Borough Council Committee System - Committee Document

Meeting of the Executive held on 01/04/2003
Annexe 1 to Appendix M




Annexe 1
ObjectiveRef No.OutputActionResourceResponsibility
A - Improve access to information and adviceA1Use local web site to provide information to prospective applicants and their agents on:
1. “Directed flow” questions on whether planning permission, listed building consent or tree preservation order consent normally required;
2. Planning history and constraints relating to site / area which may impact on criteria above
3. “Directed flow” questions on whether building regulations required
a] Prepare questions and advice in “flow structure” for planning and building regulations

b] Allow access on web site to local GIS based information on histories and constraints which will feed in to and influence the flow structure




c] Explore whether possible to automate generation of record of outcome of transaction, for enquirer and lpa
a] 4 weeks to prepare and test - 25k consultant

b] 35k for software to supplement existing WBC programme
4 months to check pre-74 history 20K

c] 30k for integration work
WBC in collaboration with SDC
A2For those preferring an assisted service, this process to be available in area offices from personal advisors, using the same website.To identify and train staff at area officesExisting budgetsWBC / SDC
B – Improve quality of submitted schemesB1Devise and introduce self-certification scheme for agents who make frequent submissions, which:
o Establishes desired level of accuracy and quality in submission
o Requires agent to check and certify that it meets standard
o On receipt, lpa to fast track its registration and initial processing
o Agent to be capable of tracking application progress
Need to monitor success rate
a] To work with technical staff in setting up draft scheme, and involve pilot agents. Run pilot. Devise training and support package for agents. Redesign application forms

b] Provide access for agents to back-office system to allow them to track application progress.
a) 8 weeks to prepare and test - 30k consultant



b] 15k to integrate WBC DIP & Workflow/SX3 system with web-site
WBC in collaboration with SDC
C – Improve the residential and commercial quality of life through quality design and constructionC1For applicants and agents, via local web–site to provide access to information or, local suppliers or local expertise on:
o Procuring their project [eg choosing and employing builders]
o Good design issues [eg increasing value & minimising neighbour friction]
o Sustainable construction [eg energy and cost saving technologies]
    Links also to Planning Portal
    a] Compile links to existing good practice sites

    b] Prepare appropriate local information on design and construction issues [or fill “gaps” in a] above]





    c] Contact local professional practices and suppliers to ascertain interest in supporting and “badging” local scheme.
    a] and c]
    External support of 3 weeks - 15k
    [poss grant support from other agencies?]

    b] existing budgets and possibly 5k support
    WBC in collaboration with SDC
    D – Assist business cope with regulationD1Use local web site to provide information to businesses and their agents as in A1 above, but with different and additional emphasis relating to:
    o Specific consent issues [eg change of use]
    o Information about possible relocation premises or sites
      Map available premises register
      a] Prepare questions and advice in “flow structure” for planning and building regulations

      b] Allow access on web site to local GIS based information on histories and constraints etc

      c] Explore whether possible to automate generation of record of outcome of transaction, for future land charge search etc.
      a] –c] 6 weeks to prepare and test - 20k consultant in addition and parallel to A1

      mapping available premises register 500
      WBC in collaboration with SDC
      D2Use local web-site to provide links to other regulatorsa] Provide brief to other partner agencies on issues of concern and FAQ’s

      b] Encourage partners to adopt similar approach to construction of their web-sites
      a) 2 weeks to prepare and test - 5k in addition and parallel to D1
      b] not known
      WBC in collaboration with SDC
      D3E-mail alert / information service to business, structured by main sectors. [Similar to “info4local”]

      [NB this initiative would be dependent on an effective scoping study and full support from other business support partners]
      a] Scope information that could be of interest / value from planning and other BC services and other partner agencies
      Link with third party
      b] Pilot with sample businesses
      c] Prepare and circulate letter and survey form to all known businesses .
      d] Construct database and input data
      e] Establish protocol with participant agencies on e-mail production and circulation
      f] Establish co-ordination and feed back mechanisms.
      a] – f] 4 months of additional support - 45k.

      Also on-going revenue support will be essential. To explore potential for sub regional application. Seek support from RDA or Business Link etc.
      WBC in collaboration with SDC

      comms/executive/2002-2003/605