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Waverley Borough Council Committee System - Committee Document

Meeting of the Community Overview and Scrutiny Committee held on 13/11/2006
REPORT TO THE MEETING OF THE COUNCIL ON 12TH DECEMBER 2006



Community 5
APPENDIX I
WAVERLEY BOROUGH Council

COMMUNITY OVERVIEW AND SCRUTINY Committee

REPORT TO THE MEETING OF THE COUNCIL ON 12TH DECEMBER 2006

This report details the work undertaken by the Community Overview and Scrutiny Committee over the municipal year 2005/06 and invites Members to endorse the topics included in the work programme for future consideration by the Community Overview and Scrutiny Committee.

A. REVIEW OF ITEMS CONSIDERED BY THE COMMUNITY OVERVIEW AND SCRUTINY COMMITTEE 2005/06

A.1 Items considered by the Community Overview and Scrutiny Committee during the course of the municipal year 2005/06 (May 2005 to April 2006) are set out below:-

Stock Transfer Progress Report
End of Year Voids Monitoring Report
Rent Arrears/Overpaid Housing Benefit/Former Tenants Arrears
Review of Allocation Policy
Brightwells Gostrey Centre - Update on Progress
Voluntary and Community Sector Infrastructure Support
Best Value and Local Performance Indicators
o 2004/05 Performance
o Review of Performance in First 6 months of 2005/06
o Review of Targets for 2006/07
o Proposed Targets for 2007/08
o Performance in First 9 months of 2005/06
Proposed transfer of the Council's Housing Stock to Weyfold Community Homes - Offer Document
Update on Outside Bodies Review
Waverley Hoppa Community Transport – Progress Report
Sponsored Organisation Scheme 2006-2007 Grant Eligibility, Criteria and Timetable and Applications for Revenue Funding 2006/2007
Community Partnership Fund Application Process, Criteria, Timetable for 2006/07 and Grant Applications
Annual Review Report 2004/05
Assistive Technology and Telemedicine
Rent Arrears Monitoring Reports
Stock Transfer Consultation - Stage 1 Response
Stock Transfer - Stage 2 Notice
Pre-Ballot Stock Transfer Costs - Budget Update
Stock Transfer Result Of Tenants Ballot
Waverley Community Safety Strategy - Update on Progress
Draft Capital Programme 2006/2007 and draft Revenue Estimates 2006/2007
Half-Year Voids Monitoring Report
Presentation on the Children Act 2004
Community Safety - Briefing from Surrey Police
Supporting People - A Consultation
Funding Waverley's Supporting People Landlord Services
Voluntary and Community Sector Infrastructure Support – Update
Modernising Your Local Healthcare – A Consultation
Ensuring a Patient Led NHS
Configuration of NHS Ambulance Trusts in England
Review of Representation on Outside Bodies
Introduction of Home-Buy Scheme
Financial Strategy 2006/2007 - 2008/2009
Recent developments in relation to Domestic Abuse and their implications for Waverley
Presentation from the Chief Executive of the Surrey Ambulance NHS Trust
Configuration of NHS Ambulance Trusts in England
Extra Care Sheltered Housing Strategy
The Children Act 2004 and the Surrey Children and Young People's Plan : Implications for Waverley Borough Council B. IN-DEPTH REVIEWS

Review of Citizens Advice Bureaux (concluded in October 2005) B1. During 2004/05 member visits were made to the four CAB offices and a workshop meeting held with the managers of the three CAB organisations within Waverley with officers from the National Association of Citizens’ Advice Bureaux, now Citizens Advice (CitA). The Chairman and Vice-Chairman of the Committee along with officers visited the West Wiltshire CAB office in Trowbridge and West Wiltshire District Council. The district is similar in nature to Waverley having five main centres of population surrounded by rural areas. Unlike Waverley, where there were at that time three separate CABx management committees, West Wiltshire’s CAB service is based on a district model.

B.2 An independent study on the feasibility of a district based CAB model for Waverley was commissioned by the Committee jointly with the national body Citizens Advice.

B.3 In September 2005 the Committee considered the independent study report and concluded their review recommending to the Executive the creation of a single district model CAB service with a single trustee board for Waverley as the basis of providing a sustainable CAB service into the future in order that the service is able to:
o Develop strategically
o Take advantage of new and existing funding streams
o Build productive partnerships at borough or county levels
o Avoid replication in the delivery of services
o Make best use of economies of scale

B.4 The four bureaux in Waverley (comprising three legal entities) merged to form a Waverley-wide district bureau (Citizens Advice Waverley) on 1st April 2006.






Review of Meals on Wheels (concluded in September 2006)

B5. The in-depth review of Meals on Wheels (MOW) focused on addressing the following questions:

Is it the right service for the right people?
What is the cost of the service?
How do other Council’s provide this facility or alternative provision?
Who are Waverley’s Meals on Wheels customers?
What is the role of Surrey County Council Social Services?
What criteria is applied for those wanting meals?
What is the nutritional value of the meal and what, if any, are the health and safety issues?
On what basis are referrals from Health or Social Care authorities managed?
Are facilities and equipment due for replacement?
Is the service sustainable in the medium to long-term

B6. The Committee undertook a Meals on Wheels user survey which identified that a high proportion of users were clients of Surrey County Council (SCC) categorised as being people in high or substantial need. Comparative information was obtained from neighbouring authorities including the funding support provided by SCC.

B7. The Committee met in select committee mode in February 2006 to receive evidence from the Women’s Royal Voluntary Service who operate the contract for the supply of Meals on Wheels, the Executive Portfolio Holder, and representatives from Surrey County Council, Guildford Borough Council and Mole Valley District Council.

B8. A Meals on Wheels Sub-Committee was set up to assist the Meals on Wheels review process which had the following terms of reference:
B9. As part of its work the Sub-Committee undertook visits with WRVS volunteers delivering meals and considered the eligibility criteria used by other authorities for their MOW services. The Sub-Committee met on two further occasions, on 21st July 2006 to interview a representative from the Women’s Royal Voluntary Service (WRVS) and three WRVS volunteers and again on 29th August 2006 to interview a representative from Surrey County Council.

B10. In September 2006 the Committee received a summarised report from the Sub-Committee and reached their final conclusions on the review and made the following key recommendations to the Executive, that:

4. annual health and safety tests be undertaken on the temperature of meals delivered;

5. tighter eligibility criteria be introduced for new Meals on Wheels customers with referrals being accepted only from Health and Community Care Professionals, including G.P's, District Nurses, Social Workers, Hospital Discharge Co-coordinators and Housing Wardens (Council owned schemes);
C. CALL- IN

C.1 There were no items called-in for scrutiny in the municipal year 2005/06.

D. EXECUTIVE CONSIDERATION OF THE IN- DEPTH REVIEWS

REVIEW OF CITIZENS ADVICE BUREAUX

D.1 The Committee’s final report of the review into Citizens Advice Bureaux was reported to the Executive on 11th October 2005 and it was agreed that the conclusions of the Community Overview and Scrutiny Committee as set out below be endorsed:- a. That the importance of the work undertaken by the CABx on behalf of Waverley’s communities is recognised and greatly valued. b. That the creation of a single district model CAB service with a single trustee board for Waverley as the basis of providing a sustainable CAB service into the future in order that the service is able to:- Develop strategically
Take advantage of new and existing funding streams
Build productive partnerships at borough or county levels
Avoid replication in the delivery of services
Make best use of economies of scale c. That whilst recognising the benefits of streamlining and developing telephone and e-mail services the proposed structure should continue to provide a face-to-face outlet in each of Waverley’s four main communities. d. That the Council supports the intention of the Citizens Advice to review its blanket no-fee policy. e. On the issue of the Cranleigh CAB that the existing lease between Waverley and the Cranleigh CAB be either surrendered or assigned, subject to the approval of Cranleigh Parish Council. f. That Godalming CAB to be encouraged to resolve their future accommodation issues before the expiration of their existing lease for the Queen Street premises and that there should be a saving on the annual rental on any new leased premises. g. That on premises rental costs, which represent a significant proportion of the Waverley CABx total expenditure, that once established the proposed district model CABx organisation be asked to actively consider premises arrangements to reduce this area of expenditure and in particular to explore shared accommodation/facilities arrangements rather than dedicated premises. h. That Waverley’s representation on the Trustee Board will need to be considered by the Executive at the appropriate time. i. That quarterly reports on the progress towards the setting up of district organisation be submitted to the Community Overview and Scrutiny Committee. j. That future funding of the CABx has regard to increases in inflation.
REVIEW OF MEALS ON WHEELS

D.2 The Committee’s final report of the review into the Review of meals on Wheels was reported to the Executive on 3rd October 2006. The Executive agreed that the following key recommendations from the Meals on Wheels Sub-Committee be approved, that

1. a formal request be made to Surrey County Council to meet its obligations for people in need and increase its funding to 23,000 per annum to reflect the service being provided to the County’s clients;

E. WORK PROGRAMME

E.1 The items to be included on the work programme for 2006/07 for in-depth reviews were selected at the June 2006 meeting. These are:-

(ii) Review of Day Centres.


It is RECOMMENDED that

1. the work carried out by the Community Overview and Scrutiny Committee in 2005/06 be noted; and

2. the topics included in the future work programme of the Community Overview and Scrutiny Committee be noted and endorsed.

Background Papers (MD)

There are no background papers (as defined by Section 100D(5) of the Local Government Act 1972) relating to this report.





comms\o&s2\2006-07\044.doc